Lazy Pro Trip — support

Business trip and mileage logging. You confirm the start and the end; everything in between records itself.

Frequently asked

Why did the trip not start by itself?

Because it does not, by design. When your phone connects to the car over Bluetooth or CarPlay, the app asks whether a trip is beginning — one tap confirms it, optionally together with the odometer reading. The same applies to ending a trip. Everything in between is automatic: the route, the distance and the stops.

Does it work without a car connection?

Yes. You can start a trip manually in the app or from the widget at any time. The car connection only makes sure the question arrives at the right moment.

How do I join the beta?

Write to us from the Lazy Pro Trip page — choose iPhone or Android, so we send the right invitation. iPhone: you get a TestFlight invitation at the address you write from. Android: tell us the Google account (Gmail) you use on the phone; we add it to the testers and send you an invitation with the link to install the app from Google Play. Install it while signed in to that same Google account.

Do I need an account?

No. The app works fully without one. An account is only needed for the optional cloud backup; you can sign in with email and password, with Google, or — on iPhone — with Apple.

The distance does not match my car's odometer

A small difference is normal — satellite measurement cuts corners and therefore reads slightly less than the odometer. Vehicle settings contain a calibration that aligns the difference to your car. Set it after a long trip rather than a short one: the shorter the trip, the less reliable the difference.

If the odometer reading itself differs from the car, correct it before a trip — with the camera or the pencil on the dashboard, or by saying “Calibrate Lazy Pro Trip”. While a trip is running the odometer is locked: correcting it then would count the trip’s kilometres twice.

A vehicle driven by several people

For a company vehicle with more than one driver, turn on Vehicle with multiple drivers in the vehicle settings. The difference between the odometer reading and the tracked kilometres is then recorded as an odometer correction rather than as your private driving — someone else may have covered it.

There is no widget or Live Activity

The widget and the Lock Screen Live Activity require iOS 26.2 or newer. On older versions the app works fully, but those two surfaces are absent.

Battery use

Measuring a route in the background uses GPS and increases battery drain — that is unavoidable. The app measures only during a trip; once you end it, tracking stops.

Kilometres missing after a long stop

Some phones stop delivering location to background apps during long periods of inactivity. If this recurs, allow background activity for Lazy Pro Trip in your phone's system settings and turn off battery saving for this app. On Xiaomi, Redmi and POCO phones, open Settings → Tracking diagnostics → MIUI setup (guide): it walks you through autostart, battery optimisation and locking the app in Recent Apps.

Sending us the tracking log

If a trip came out wrong, open Settings → Tracking diagnostics → Open tracking log and tap Send for analysis. The log goes as an email attachment to team@mklpro21.com and shows us what the phone was doing during the trip — which is usually the fastest way to find the cause. It contains the times and locations of your recent trips; we use it only to fix the fault and keep it for at most 12 months.

How do I get a report

In the Export section, choose a period and a format (CSV or PDF). Business and private trips are separated and grouped by vehicle. You can also have completed periods exported automatically — daily, weekly or monthly.

Exporting all my data

Settings → Tracking diagnostics → Export raw data creates one CSV table of all completed trips, one row per day and vehicle — date, time of the first start and the last end, start and end odometer, vehicle and notes. It is available at any time, has no limit and is not the official report: it is your data, in a form any spreadsheet can open.

Which language does the app use?

On first launch it follows your phone's language; if the app does not have that language, it starts in English. You can change it at any time in Settings → Language. The widget, the car display and notifications follow the app's language.

CarPlay and Android Auto

During a trip the car display shows the distance, the trip time and the stops. In Android Auto you can also start and end a trip directly on the car display — the display may respond with a short delay. On iPhone, the Live Activity appears on the CarPlay dashboard; it requires iOS 26.2.

Siri voice commands

Say “Hey Siri” and one of: “Start a trip in Lazy Pro Trip”, “End the trip in Lazy Pro Trip”, “Check Lazy Pro Trip” (distance and the stops of this trip), “Odometer check in Lazy Pro Trip”, “Calibrate Lazy Pro Trip” (Siri asks for the reading, repeats it with the difference and saves it after your “yes”) or “Scan odometer in Lazy Pro Trip” (opens the odometer camera). The app stays closed — also with the phone locked and in CarPlay — and “Lazy Pro” or “Lazy” works instead of the full name. The commands are in English and work when Siri is set to English; starting by voice needs location access set to “Always”. Settings → Siri lists every phrase.

Android: voice commands (Google Assistant) are not available yet — they are planned.

Deleting data and the account

On the phone: your trips are stored on the device. Deleting a trip in the app removes it; removing the app removes everything.

In the cloud: if you signed in, Settings → Cloud Backup → Delete account (shown while you are signed in) permanently deletes your account and every cloud copy. You can also ask us by email. What exactly is deleted and what remains is described in the privacy policy.

Lazy Pro Trip — podpora

Lazy Pro Trip — Hilfe